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Information sheet


General Conditions of Sales (Terms and Conditions) B2C

Service description

1. General description

General terms and conditions of sale  is information given by a supplier to a client on the legal conditions of sale of his products or services (price list, terms of payment, price reduction mechanisms …).


2. The benefit of the service

The provisions of conditions of sale differ depending on the customer . In application of the legal obligation of pre-contractual information borne by the seller and as stipulated by article L111-1 of the French Consumer Code, the General Conditions of Sale must be mandatorily communicated when the supply of goods or services is addressed to consumers (B2C relations). In the context of relations between professionals (B2B relations), the Conditions of Sale are optional but must be communicated on request under article L441-6 of the French Commercial Code.

In both cases, your organization must have a pre-prepared document containing the legal conditions of sale of your products and services, to be transferred compulsorily to the consumer or at the request of a professional.


3. LegalUP Consulting’s service

LegalUP Consulting offers to draft a complete and personalized copy of your General Conditions of Sale. Our service will ensure that your Terms and Conditions contain all the mandatory information to be included, depending on the type of relationship (B2C, B2B), your activity (physical, online), and the regular changes in the regulations in this regard . We thus assure you the drafting of exhaustive and up-to-date General Terms and Conditions allowing you to offer clear and precise information to your customers, whatever they are, and to be in complete compliance with the regulation in force.

The process step by step

LegalUP Consulting’s service is delivered in three stages, with three calls (telephone or video-conference) allowing a personalised execution adapted to your needs:

First of all, we invite you to book an appointment for an initial call of 15 minutes. Appointments are made via an online calendar which you can access by clicking on the button at the bottom of the page. During this first call, we will present the service offered by the firm, we’ll specify the first documents to send us for the smooth running of the service, and we’ll set a cost estimation that will be confirmed in writing as soon as possible.

We will also take advantage to respond to any eventual questions you may have about the service.

Following the first call, we will send you a quote, a link to make the payment and a letter of commitment that you must return signed by email. Upon receipt of the letter of commitment and confirmation of payment, we will start processing your request. To do this, a second call of 45 minutes will allow us to identify the specific needs of your organisation to deliver a tailor-made service. You may also book an appointment for this second call online, by clicking on the button at the bottom of this page, or via the link we will send you by email following our first call.

4 working days (flexible period defined by the parties in the case of complex requests) after the second call, we will get back to you via email for the execution of the service. You will also receive a link simultaneously which will enable you book an appointment for a third call of 15 minutes during which we will present you the result of our work in a detailed way and will submit you personalised recommendations.


  • Name of the ServiceStandard Price (before tax)Online Loyalty 6 months (before tax)Online Loyalty 12 months (before tax)
  • General Conditions of Sale (Terms and conditions)On requestOn request (-10%)On request (-20%)

How to proceed ?

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Service Fact Sheet: General Conditions of Sale | LegalUP Consulting